Results from four client service surveys show that over 94% (in 2005 2006 and 2007) and 92% (in 2008) of the clients who responded would use our services again and would recommend Ingrams to others!
Over 90% of them rated our professional approach our speed of response times and our ability to provide legal advice in clear simple terms as good very good or excellent. We are delighted with these results as they are a fitting testimony to the dedication and commitment of our staff to providing the best possible service to our clients. Here are some of our clients’ comments:
Personal Injury
"I would like to take this opportunity to thank you for all your help regarding the matter of my injury. This is the second occasion I have used Ingrams Solicitors and on both encounters I have been more than impressed with the firm and its results I will certainly consider Ingrams for any future needs. Thank you once again"
"May I please take this opportunity to thank you and your staff for the professional efficient and personal way you have dealt with my case and shall not hesitate to use or recommend your services should the case arise"
Wills/Probate
"Fantastic advice with a real friendly personal touch"
"Thank you for all your help and speedy efficiency in sorting out my affairs"
"Thank you for your help in arranging our Wills - you made it an easy process for us!"
"Many thanks for the courteous and efficient handling of the Enduring Powers of Attorney for my wife and me"
"Thank you very much for your kind attention and for creating a calm environment"
"We would have no hesitation in using the services of Ingrams Solicitors in the future. We have passed on the details of your firm to several of our friends"
"Thank you for your service and valuable advice"
Conveyancing
"Can I thank you and the team for such great service. If anyone I know needs to move house I will recommend you guys."
"I have given [our friend] your contact details with a very high recommendation as we were so impressed by the service we received from Ingrams"
"Thanks so much for all your help and hard work in ensuring our move ran smoothly! You will be recommended to all my future customers now I have experienced your fantastic expertise myself!"
"Thank you very much for helping make the move smooth and efficient. Professional & thorough! I will certainly be contacting you for any legal matters in future and strongly recommending your company to friends and colleagues. Thank you very very much"
"May I thank you for the very efficient professional services provided by you and your staff. I shall have no hesitation in using your firm in the future and in recommending you to others"
"I have been so impressed with my dealings with Ingrams"
"Thank you very much. You really did a great job."
"Thank you so much for staying so late for our transaction that Friday and finally getting it done in such a tight timing. We really appreciate your professional work."
"We are so happy that we made the right decision to choose Ingrams"
"A very friendly and efficient service"
"Thank you for making the move stress free and easy. We will recommend you"
"I would like to express my thanks to Tina Khanna who dealt with the conveyancing for the sale of my property and subsequent purchase of a new one. It felt like a highly personal service with a knowledgeable and dedicated contact on the end of the phone whenever I needed them. Also the online file viewer was fantastic in keeping me updated at every step of the process.
Ingrams and Tina offer an excellent service that I would definitely recommend to anyone in need of conveyancing. Thanks in making a normally complicated process as stress free as possible."
"Just wanted to say a big thank you for all your help and dealings with regards to our sale...we have been pleased with the way you have handled everything and really appreciate it so much. We would have no hesitation in dealing with you in the future if needed."
Employment
"Brilliant absolutely brilliant"
"Having recently used your firm I would like to say how satisfied I was with the service I received. Not having used any type of solicitors for anything, I found your company and came very frightened, as I did not know what to expect. You put me at ease, very easy to talk to...I would certainly recommend Ingrams to anyone. Thank you"
"I just wanted to say a HUGE THANK YOU for all that you did to help me with my case. I cannot thank you all enough for your help and support...you have ALL been amazing and I am so so grateful. It meant so much to me to fight this and I couldn't have done it without you."
Coal Miner's Claims
"Thank you for your excellent service under stressful conditions... I thank you and your team very much for your wonderful service. Thank you again"
"We would like to take this opportunity to thank all the staff at Ingrams for the professional way in which they dealt with this claim"
[On instructing Ingrams] - "May I say that it could not have been a better choice"
"I want to personally thank you for your kind-hearted tolerance... I appreciate the work you have done on my behalf"
"We would like to thank you for your diligence and professionalism. With all its twists and turns [the claim] could not have been easy at times especially with so many people involved. Once again thank you to you all"
"Just want to say "Thank you" for all you've done to help..You have been excellent"
"May I say a most sincere thank you for the efficient and caring manner which you have shown to me. Thank you for the cheque I received from your firm for whom I have the highest respect"
Industrial Disease Claim
"Thank you very much for all you have done for me, I will tell friends and relations how good you are"
