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Quotes from...

Coal Miners Compensation
Mrs D, Stoke-on Trent, "Every step was handled with care, compassion and professionalism. We were kept informed about each stage and have been impressed about the way we were kept informed either by telephone or letter."

Mrs B, Wigan, "I never dreamed that I would get anything like that amount and didn't really think that the application would get me any compensation."

Mr P, Doncaster – "This letter is to express my sincere thanks and gratitude for the professional manner in which you handled my recent and successful claim. Please feel free to use this letter as recommendation to any wishing to use your professional services."

Personal Injury
Mrs Y, Hull – "I want to take this opportunity to say a big thank you to you for all the advice and professionalism over the last (almost) four years. We have always felt we could approach you with our concerns and you always had time to listen and be supportive. Our relationship with you has been very reassuring for us especially at times when I was feeling low."

Mr S, Hull – "I want to let you know what excellent service I have received from Audrey Parker this past year and a half as she processed a personal injury claim for me...she was ever so helpful and did her best to secure the best possible outcome for me...just to add on occasion when I rang and Audrey wasn’t there I received the same courtesy and helpfulness from other staff which goes to show you have some very good people working at Ingrams and clearly a good work ethic in general."

Ms D, – "Just wanted to say a big thank you for all your help. If I ever need a solicitor again you will be 1st on my list!"

Ms H – "I just wanted to say thank yo for taking on my case. I am so relieved that it is finally over, and i can finally move on. It was a very traumatic time, which i thought would not end in my favour, but thanks to you and your firm it did! Thank you again."

Industrial Disease
Mrs S, Liverpool – "very quick in responding to queries and very efficient. You hear about these people left in limbo chasing their solicitors...Ingrams communication was excellent...thrilled with the final outcome and would be happy to use again."

Mrs C, Liverpool – "I am writing to express my sincere gratitude and thanks for your act of kindness toward my Aunt."

"I found the staff at Ingrams very professional and friendly. I was always able to talk to someone on Kellie Noble''s team for an update, and never felt I needed to ring consistently to speed things up. Not having purchased a property for over 27 years I was unsure what I needed to do. So it was great ask someone who did, and always got an answer. I would like to this opportunity to thank everyone on the team, especially Vikki Keith, for whom I spoke to most. She was always very friendly to talk to, and would always make sure I had an answer to any question I raised during each conversation. Would definitely recommend your company."

"I wanted to acknowledge the fantastic service in which has been delivered by your team during the recent weeks. During a very stressful and busy time, I have found the support advice and general customer service absolutely first class. Although I have spoken to many different members of the team, may I please make particular reference to Vicky whom dealt with the majority of the enquires, I cannot thank her enough for the work in which she did to always keep us informed in such a professional manner, and always delivered on her promises. I would highly recommend your services to any friends and family and would not hesitate to contact you in the future."

"Dealing with solicitors one can feel intimidated. On every occasion I felt at ease discussing my case and my questions were answered immediately. Ms Slattery was friendly and I felt my case was well managed, always getting a prompt update. Even based in Hull, I felt here in Liverpool that the management was excellent and I will be using Ingrams again when I buy my next property."

Mrs D, York – "Thank you very much for your help. I will keep your details and without a shadow of a doubt will not hesitate to recommend Ingrams to my colleagues and friends...I cannot believe the way in which you have exceeded in going the extra mile in helping me with my enquiries."

Kellie Noble at Ingrams Solicitors was nothing short of fantastic with our house move. My previous experiences with solicitors when moving house have always been relatively negative, however she was available when I needed her, even to just listen to me ranting!! I would have no hesitation in recommending Kellie and Ingrams.

Mrs S, Liverpool – "very quick in responding to queries and very efficient. You hear about these people left in limbo chasing their solicitors...Ingrams communication was excellent...thrilled with the final outcome and would be happy to use again."

Ms D & Mr H, Derbyshire – "Just wanted to say thank you for all you work put into the sale of our house, all is well and we are very happy! So thank you again for making it happen."

Mr M – "We found all our dealings with Ingrams Solicitors regarding the purchase of our new home to be both professional and helpful. We really appreciated the online tracking facility which, having been provided with our own individual login and password, enabled us to monitor progress on a daily basis. Being able to open the various document attachments also provided us with all the detail we needed to see how our purchase was proceeding. Having this facility available certainly reduced our need to be telephoning the conveyancing team to check how everything was progressing. All in all an excellent aid to good customer service."
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Ingrams Solicitors are authorised and regulated by the Solicitors Regulation Authority.
SRA Number: 344311
(You can access more information on the Solicitors Regulation Authority at www.sra.org.uk)
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